Reference

How ep88 Handles Your Account and Policy

These terms set out how ep88 operates your account, what we collect, and what you can ask us to change or remove. Access to ep88 is subject to local law and available only where permitted in your region.

Account PolicyData HandlingPakistan CoverageJazzCash & Easypaisa Wallet TermsContact Rights
ep88 How ep88 Handles Your Account and Policy
LEGAL CONTACT

Reach Us About Policy or Account Issues

Live Chat Open the chat window from any page on ep88. This is the quickest way to raise an account or policy question directly with our team.
Email Support Send your query to our support address for written documentation of your request. We respond to policy and legal questions in writing for your records.
Account Help Centre Head to the Help section inside your account dashboard. Policy articles, data request steps, and wallet verification guides are all there.
DATA AND SECURITY

How We Protect Your Account and Information

Data We Hold

We keep your name, account email, and registered wallet details — JazzCash, Easypaisa, or Raast number — for transaction matching and account security. Nothing more is stored than what your account needs to function.

Cookie Policy

ep88 uses session cookies to keep you logged in across pages and analytics cookies to understand how the lobby is used on mobile. You can manage cookie preferences from your browser settings at any time.

Account Security

Every login triggers an OTP to your registered mobile number. If you receive an OTP you did not request, change your password immediately and contact our live chat team to flag the attempt.

Retention and Deletion

Your account data is retained while your account is active and for a period required by applicable law after closure. To request data deletion, contact support in writing and we will confirm the steps and timeline.

Common Legal and Policy Questions

Access depends on local law and your region's eligibility. Where Pakistani law permits, you can open an account and use JazzCash, Easypaisa, or Raast to manage your wallet.

We hold your registration details, registered mobile wallet number, and transaction history. This data is used solely for account operation, identity verification, and payment processing.

Contact our support team by email with your account details and the specific request. We will confirm receipt and advise on the timeline based on applicable legal retention requirements.

First-time withdrawals require identity verification — your account name must match the registered JazzCash, Easypaisa, or Raast wallet. Once verified, subsequent withdrawals follow a shorter review path.

After account closure, we retain the minimum data required under applicable law. You can request confirmation of what is held and when it will be deleted by contacting our support team in writing.

No. Your JazzCash, Easypaisa, or Raast details are stored only for deposit matching and withdrawal release. We do not sell or share wallet credentials with outside parties.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.